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belk.com..BOOOOOOO!I placed an order for two items, and only received one. Here is the problem with that; while I understand that sometimes items become "unavailable"..I feel that if a customer places an order online under the impression he or she will receive that order in completion, that as a customer, we should receive an email stating which item has become unavailable between time of purchase and shipment! Instead, I receive an email stating that "your order has been shipped!".. failing to mention that something within that order is now unavailable! (?) Sure, the back of the invoice with my incomplete order explains "0" beside quantity as an item no longer in stock..but you should have enough regard for your customers to let them know via email. Don't say its been shipped when it hasn't! ..Give the customer a chance to start shopping for that item elsewhere before its too late (in the case that it was supposed to be a gift , which in my case, it was). I will most definitely stick with JCP.com from now on as they have NEVER screwed up an order or mine. What I order is sent to my house in 3 days..never missing an item. I suggest you take lessons from them. First time with Belk.com..boooooo
