Flexi Compras

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Recent Tells/Reviews and Answers on Flexi Compras

three day late payment

about
I have always been on time paying with flexi for my laptop and I am three days late because of a bank problem. I was working all day for the past few days and couldnt answer my phone because I would get fired. The next day they started calling my references because I couldnt get to my phone yesterday. I called the customer service number and the man whose name was Anthony was really nice and understanding and said they shouldnt have been doing that and calling them himself to get them to knock it off. I have arranged a payment on pay day so they will get all my money basically. I am very impressed with the customer service department over at corporate but not the store.
Customer
darkangel
2.3

three day late payment

about
I have always been on time paying with flexi for my laptop and I am three days late because of a bank problem. I was working all day for the past few days and couldnt answer my phone because I would get fired. The next day they started calling my references because I couldnt get to my phone yesterday. I called the customer service number and the man whose name was Anthony was really nice and understanding and said they shouldnt have been doing that and calling them himself to get them to knock it off. I have arranged a payment on pay day so they will get all my money basically. I am very impressed with the customer service department over at corporate but not the store.
Customer
darkangel
2.3

yuggg

about
this company is BS. i was a customer, i will be paying my account off.......... you pay double, and now since the government is shut down and alot of us arent getting paid. FLEXI is ringing my phone off the hook to make a payment that is BS
Customer
sheyl

about
Flexi compass has straight up lied to me about the warranty coverage after paying off a 55' smart TVs and ps3 in which all my payments were early and even paid off 2 months early I also convinced my friend to buy the same deal I got well 4 months down the road my TVs starts having white blotches I call flexi and the assure me vizio will warranty my TVs after filing a warranty claim with vizio they call to tell me they don't warranty through rental companies and it's flexis issue so I call flexi back a little frustrated that I was promised I had a warranty coverage that ended up not being true flexi tells me that since the guy that originally sold me my tv no longer works there they can't vogue I was promised this coverage even though I called a week prior asking for information on how to file the claim through vizio and the man gave me my product number the manager said he would send someone out to fix my TV and assured me he'd call me back to set that up now it's been 3 weeks since that conversation I have left messages for him and every time I call he's on lunch well I'm done wasting my time with the store and contacting corporate tomorrow if no reasonable resolution I'm filing a report with BBB and maybe even a lawsuit so we'll find out
Customer
Anonymous

about
I am very disappointed that Wal Mart would have a company such as Flexi to operate N there stores. This is a total rip off. My husband bought a PC Tower the Tower cost was $ 498.95. Paying for it by flexi it cost 1779.00. He Paid the 31.99 at the time of purchase and the payments R 151.11 each month... Now seeing this I wanted to pay off early like 2 day's later the pay off was to B 979..79... Now where does this help a customer that need to save money? This is worse than the Rent to Own comp like Aaron's and Rent a Center. AT LEAST THEY HAVE 90 DAYS SAME AS CASH... NOT WITH FLEXI... U will pay double.
NEVER AGAIN WILL I ALLOW MYSELF OR HUSBAND TO GET N A MESS LIKE THIS..(: SHSME ON US 4 BEING SO OUT OF TOUCH WITH THIS COMPANY.

Employee
Someone

Incompetent Employees

about
I purchased a laptop at Wal-Mart and decided to use their in house financing which ended up being FLEXI COMPRAS. I have my payments scheduled through my "bill pay" , every two weeks a partial payment is sent to the address on my signed contract. I will not use their online payment nor will I pay by phone, I have been a victim of identity theft, therefore, I pay all company's this way. GUESS WHAT? FLEXI COMPRAS keeps loosing my payments, tried to say I didn't pay or mail it, tried say my bank must not of mailed it. But then two days later they call to tell me they received the "lost" payments. I was reassured by a GM Sean Stanley, that I should not experience this problem again. LOL! They called last week now they have lost TWO of my payments but found one in between , it's been cashed. I am assuming FLEXI COMPRAS thinks all their customers are ignorant and stupid. But I have filed a Several page complaint with the BETTER BUSINESS BUREAU.. I have cancelled there so called lost payments. Once my bank credits that amount back into my account, I will go and get a money order and take the payment and my contract up there. When I pay whomever takes my payment will have to sign an affidavit stating they are the ones receiving my payments. If they call me for any thing after that, or the try to report me to the credit bureaus as a negative. I will be taking the whole slew of incompetent
Personal into court for harassment and falsifying reports to the credit bureaus. DO NOT DO BUSINESS WITH THIS COMPANY!!!!
Customer
AngyNTX

View from best buy employee perspective

about
Flexi compras is a company that preys upon the poor - their interest rate is north of 70%, which by all accounts loan sharking. They also don't require hardly any identifying information which means they enable illegals who shouldn't be here in the first place.
Vendor/Partner
Anonymous

employee

about
this company does not take care of their employees....
Ex-Employee
Jeremias

ARIZONA FLEXI ACCT MANAGER

about
YOU GUYS ARE ALL STUPID IVE BEEN WITH FLEXI IN AZ FOR FEW MONTHS NOW WITHIN A WEEK I I WAS PROMOTED TO ACCT MANAGER DUE TO MY HARD WORK AND INSTANTLY RECEIVED A 4DOLLAR RAISE I ALWAYS GET MY FORTY HOURS AND MY SCHEDULE IS AWESOME DONT BELIEVE ANY OF THIS CRAP WRITTEN HERE THIS IS A GREAT COMPANY IVE NEVER FELT BETTER
OR MORE COMFORTABLE WORKING FOR ANYBODY ELSE BEFORE ALL THEIR PROMISES HAVE BEEN KEPT AND I WILL BE SOON GETTING MY OWN STORE .....IDIOTS IF YOU DONT LIKE FLEXI ITS BECAUSE YOUR EITHER IRRESPONSIBLE AND SIGN THINGS WITHOUT LISTENING OR READING OR YOU JUST SIMPLY DONT PAY YOUR FUCKING BILLS ....FYI BEFORE WORKING HERE I WENT THROUGH THE PROGRAM AS A CUSTOMER AND THEY TREATED ME GREAT THEY ALWAYS WORKED WITH ME ASLONG AS YOU KEEP IN COMMUNICATION
Employee
Alpo

Flexi Treats you Right.

about
Ive been an employee at flexi for 1 year and 2 months now. Let me just say that my situation is in much better standing than the other posters. My Dm is excelent and treats all SM's And reps GREAT. Raises, gifts, And Appriciation. All the employees get along so well, promotions are prompt. Flexi gave me a job when no one else wanted to ,being from a small town and not having much work expierence under my belt I took it. Thinking I would work there until i found a better job. I started and, quickly started liking it! they then gave me a 25% raise out of nowhere. If you are complaining about this company than you simply are not giving it your all. Flexi Compras Treats there employees very well.
Employee
Kohlstruck