Ricoh

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Recent Tells/Reviews and Answers on Ricoh

Ricoh sucks

about
Ricoh is a volent sweat shop run by lying management. Go lick some pavement jerks.
Employee
Anonymous
1.25

Way to get paid while failing.

about
Hello. My advice to everyone is to just do what my Partner and I Tim Farley do, suck off the higher ups! When we are done sucking them off, we play golf with them and start fake charities to seem like good people. The most important part of the job is to absolutely eliminate through any option possible any former Ikon employees. The last thing you want is inferior technicians that actually can repair equipment adequetly. That will only make us Ricoh trash look even worse. In the meantime, Ricoh of Japan will denounce us and we will continue to lose market share as our fired employees move on to vastly hiring paying jobs. But hey, we can be awesome for now, at least in our minds.
Employee
Anonymous

Mgmt

about
I work for them for over 15 yrs.
And got move over to Tim D. team and got release for all of my duties. I was never told if I was fired or getting lay-off by HR or Tim D.
Tim D. came up from Waco.
I can tell you that the Mgmt team from IKON brought down IKON and now doing it to Ricoh. GOOD LUCK TO YOU ALL.
Ex-Employee
Anonymous

about
Looks like the discounting of service rates to sell hardware is working to increase revenue but is a disaster for the actual bottom line. The latest financial statement doesn't lie the same practices that drove Ikon to be sold are now firmly in place and will destroy Ricoh as well. This is what happens when you sacrifice the long term revenue streams of service contracts so some douche bag salesman who will probably be gone in l six months can make his quota, but slick salesmen have always run the copier industry and will continue to do so unless the service guys ever decide to stand up for themselves.
Employee
Someone

Ricoh service sucks

about
Ricoh service sucks. Very common to have to wait two weeks for service, even though we pay over $1,000 annually for a maintenance agreement. And their staff are liars when setting up appointments. Run as fast as you can from Ricoh.
Customer
Anonymous
2.65

about
Left in 2008 got laid off. Thought it sucked but now I am in a better place and am making more money.
Employee
Anonymous

worst job ever

about
Don't go into sales - worst job ever!
Employee
Anonymous

about
This Company Has Gone Downhill Ever Since They Bought IKON... The Stress Level Went Through The Roof... When RICOH Was RICOH We Had All The Freedom To Discuss With The Customers Any Questions They Had After The Merger We Had No Sense To Let The Customer Know That We Can't Babysit Or Help Them With Any Other Concerns Without Charging Them For That Consult Everything Was Converted To Money Money Money... So Customers Are Beginning To Not Do Further Business With RICOH... Because Of Poor Customer Satisfaction And Poor Customer Service... I Worked 5 Long Hard Years Without A Lunch And Or A Break Or Even A Freaken Raise Because Of Writeups Because I Didn't Take A Break or Lunch whatever You Want To Call It Yeah Getting Fired For Not Taken A Lunch Go Figure...
Ex-Employee
TBoneTony1124

How Bad RICOH sucks After The IKON Merger

about
If I Said It Once I'd Say It Again... I Thought That IKON's Philosophy Put Them In The Bankrupt State And Here RICOH Buys This Company And Uses What They Believe To Be The Good Of IKON... Well The Micromanagement Got Them In Trouble In The First Place How Can You Give A Tech All This Work And Expects Them To Make Their Customers Happy Well You Can't... By Shortening The Amount Of Time You Have With Each Customer Only Makes Things Worst You Can Fake Fix Or Jimmy Rig Something For So Long Before You Have To Go Back And The Customer Realizes It... Then You Have The Ones Who Stand Over You To Make Sure Your Doing Your Job And Then Ask 100 Questions... Having Upper Management On Your Butt Because You Spent To Much Time There... It's A Shame That A Company Of This Stature Make All These Mistakes... I Won't Be Surprised If IKON Did This On Purpose As Most Have Seen A Lot Of Ricoh Employees Are Getting Let Go And The IKON Employees Are The Ones That Make Up The Majority Of The Company... Oh Well This Is My Two Cents... I'm Glad I Am Not There To See The Turnover Of Companies... I Believe Masamitsu Sakurai (Chairman)
Shiro Kondo (President & CEO) Know Whats Going On In The American Side Of This and that Martin Brodigan who has been named Chairman and Chief Executive Officer of Ricoh Americas Corporation understand How This Is Gonna Hurt The Company In The Long Run... Again Only My Two Cents...
Ex-Employee
Tbonetony1124
1.5

about
I worked for this company 15-20 years. This sucks!
Employee
Anonymous

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