I've worked in pharmacies for 35 years and started working part time for Rite Aid a couple of years ago. In the interview process I was assured that there would always be a pharmacy tech available on all shifts. Once hired I discovered in the two locations I was working in there tech coverage was 1 person per store, 40 hours a week, no coverage at night or weekends. One pharmacist would be responsible for answering 3 phones, taking care of patients at the drop off and pickup windows , give vaccines , take care of voicemails, and auto fill prescriptions , answer questions patients would have concerning OTC preps and their own personal medications, and have time to counsel patients on medications that were being picked up. It was obvious early on that quality of service was secondary to the bottom line, they could talk the talk , but could not walk it.. I moved on to another pharmacy where patient care was of chief importance, not a secondary wish.