I worked there for seven years- our store was always under-staffed & you were expected to always be doing 3 or 4 things at once. For instance, half of the time the service desk associate (often me) would have no cashier (they needed to cut hours so the greedy corporate pigs could make even more money) so you would be expected to ring purchases, do returns, adjustments, layaways, internet orders answer the constantly ringing phones (12 phone lines total) plus help customers find items & also direct them to their requested areas of the store, plus you were expected to greet every person that walked in the door, no matter how busy you were. And if our "greet percentage" on the customer surveys wasn't high enough, our manager would actually berate us! How are you supposed to do THAT many things at once?? The place got worse each year I worked there- they always wanted more & more from us, but we were never rewarded or even told "Hey, good job" for all of our hard work & our raises got to the point where they were practically non-existent. (Toys R Us considers 15 cents to be a good raise for an employee who got an excellent yearly review- wow, don't spend it all in one place) Our manager was a suck-up to the big bosses & only cared how the store looked on paper, no matter what the cost to his employees. You would think that he would appreciate all of the bonuses that he earned off of our sweat. And they ruined every holiday for us- between the non-stop stress, screaming customers, & being open til all hours on every holiday but Christmas Day (I bet the greedy scum suckers are working on that one as I type) you have very little time or energy to spend with your family. They want their crummy company to be your life, and Lord forbid if you have a child that gets sick & you need to take a day off. You will get dirty looks and rude comments from certain managers, like "Hey, I didn't tell you to have kids", and no, I'm not kidding about that. Toys R Us sucks to work for

i worked at the burlington NJ toys r us and it was outrageous. They treat their employees like crap. all of them. all the older women pick on all the young pretty cashiers that get hired. two months after i started working their they started rumors that i was sleeping with the 36 year old store manager, that escalated into me and him dating and then they started harassing me on the computer and my cell phone AND at work. the assistant manager was a creep and sexually harassed me constantly. after telling a supervisor nobody did anything to look into the sexual harassment. after they fired me because of all the rumors i talked to employees at other stores and that happens at other stores as well. they hire pretty girls and all the ugly women get angry.


do not shop at toys r us, help the employees!

Black Friday in the Springfield, Ma. store brought close to , if not more than , 1,000 people standing in line at 10:00 p.m. waiting for the store to open at midnight . It would have been chaos at the door if it wasn't for the quick action of ALL the employees of the store doing crowd control and almost getting in fights with irate and rude customers who tried to jump in front of the line of people waiting to get in . My compliments go out to these employees and management for their quick actions in preventing what could have been a major problem(s). Employees were locked arm and arm to prevent any line cutting and recieved a round of grateful applause from the people in line but they should be congratulted by their higher ups in corporate offices for doing such a fine and exemplatory job on such a busy day . THANKS

I was working seasonal for toys r us. I was laid off because there wouldn't be enough hours to support the number of employees. So |I found out that I would be without a job after Christmas eve, that I was being laid off before coworkers that hadn't been there as long as I had. There was just under a month left on my contract, and lets just say it wasn't a very marry Christmas after all.

Toys R Us is a very good place to work, the working environment is stress free and your co workers really help you whenever you are struggling on a project. The management team likes to keep first hand information about their customers, products and also employees and tries there level best to solve any issues. The only thing in my eyes letting this company down is the sales and merchandising department who are best at everything (especially tooting their horns) except selling and presenting their products!